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Lenovo - Products - Services, ThinkPlus Warranty, overview

source: http://www.pc.ibm.com/us/accessories/services/thinkplus.html

clipped by john Apr 07, 2006

buy an ibm laptop

  • ThinkPlus™ Maintenance Services

    Upgrade your original warranty, or get maintenance service for post-warranty machines.

    Which service coverage is right for me? If your ThinkPad® or Lenovo 3000 notebook, ThinkCentre™ or Lenovo 3000 desktop system, or ThinkVision™ monitor is still within its original warranty period, then you can upgrade your service with a warranty service upgrade. If your notebook, desktop system or monitor is out of warranty, or you have an existing maintenance service that is about to expire, then post-warranty maintenance is right for you.

    ThinkPlus Maintenance Services offer you a variety of service levels. Depending upon the specific machine model/type these may include:

    • depot or on-site service
    • one year increments up to four years
    • next business day up to four hour/same day response
    PDF View Worldwide Supported Products List
    View US Supported Products List for in-warranty systems
    Mobile products
    Desktop products
    Monitors
    View US Supported Products List for post-warranty systems
    Mobile products
    Desktop products
    Monitors

    Upgrades are effective from the original date of hardware purchase, regardless of upgrade purchase date. For instance, if you purchased a machine on February 1, 2004, and then bought a four-year upgrade, your coverage will end on January 31, 2008.

    Step 1:
    Arrow Check your warranty status and view general warranty information

    Step 2:
    Call 1-866-96-THINK for products and information or your local Lenovo business partner.

 

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