Not that there’s anything wrong with music, athletes, and
burgers, mind you–but as more than one participant noted, this was
no Windows XP bonanza graced by Gates’ presence. Rather, Darren
Cobb, a regional operations director for CompUSA, estimated a
250-person turnout, while store manager Ben Jiongco had originally
hoped for twice that many. More embarrassingly, most customers in
line said they didn’t come down for the new operating system, but
to take advantage of the store’s co-marketed sales. The first four
in line were lured by the rebated
Jabra BT 350 Bluetooth headset
. They weren’t in a rush
to switch operating systems, they said, because in addition to
premium software rates, they would have to buy a new video card and
RAM to bring their machines up to speed. Those who came out of
curiosity or to celebrate the new Windows didn’t plan to buy,
admitting they could get the components at almost half price if
they waited for volume licenses and sales on OEM components.
Many customers came for sales unrelated to Vista.
The lack of feeding frenzy was also apparent a minute after
midnight when the first boxes went on sale. Vista purchases were
the exception rather than the rule, and by 12:10 a.m., the four
cashiers had all but run out of customers to ring up. Can we assume
that Vista’s underwhelming reviews can explain the disappointing
turnout? Not necessarily, Regional Director Darren Cobb quickly
noted. Give it a week, he suggested, and customers who kept their
distance from tonight’s anticipated crowds will make their way to
the store.