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From looking at the corporate management of many
web hosts, it seems that men far outnumber women in the web hosting
industry. When you talk to people who work at these companies, they
tend to agree that men outnumber women quite a bit in the web
hosting industry. This seems to be true in many technology related
industries, and the exact reasons are unclear.
In the web hosting industry, women seem to hold
positions in marketing, human resources, and related fields more
often than tech-orientated positions. This could be for a variety
of reasons from the fact that fewer women get computer science and
related degrees (according to the USA Today, women only receive 12%
of all doctorate degrees in engineering) than men to something less
measurable such as the possibility of greater discrimination
against women in the web hosting industry.
I spoke to Hillary Stiff of Virginia-based Cheval
Capital, an investment-banking firm that deals primarily with web
hosting companies and ISPs and whose clients include Rackspace and
Endurance International Group among other companies. She mentioned
how of the more than eighty deals her company had conducted in the
past; women ran only one or two that she could think of. Out of the
roughly thirty companies that Cheval Capital had listed on its
Weekly Opportunities list, a woman runs only one.
When I asked Ms. Stiff if being a woman had
helped or hurt her in the web hosting industry, she said that it
hadn’t helped her or hurt her at all besides it being easier to
find her at industry conferences. She added that there doesn’t seem
to be much, if any, gender bias in the industry and that like many
industries, if a particular woman can show she is competent, the
issue of gender becomes nonexistent.
In certain companies, though, women excel just as
far, if not further than their male counterparts. Lunarpages, a
leading California-based web host has several women in management
positions. Amy Armitage who is the self described “Miss Chief of
Marketing & Business Development” has seen a lot of success at
the company and become one of their top executives since joining
the company six years ago. She said that personality, likeability,
warmth, efficiency, organization and communication skills, among
other things like industry knowledge are particularly important in
her particular role.
Tracie Thompson, Lunarpage’s Assistant Manager of
Customer Service said that being a woman, and more specifically, a
mother has helped her in her role by teaching her the importance of
patience and remaining reasonable, even in the worst of situations.
She told me that the patience she has developed as a mother and the
ability to empathize (which women are typically better at than men)
with customers has helped her tremendously.
Ms. Armitage made it clear to me that Lunarpages
makes promotion and acknowledgment decisions based upon work ethic,
commitment, and willingness to learn and step up as well as
technical accuracy, not gender. However, she did tell me that
Lunarpages is “a very chick friendly place and we [women] are
slowly taking over the place.”
Ms. Armitage’s views of women in the web hosting
industry are more cynical than Ms. Stiff’s. She thinks the
management teams of many web-hosting companies are quite sexist and
discriminate against women. However, despite this, she thinks women
are still gaining ground in the web hosting industry and thinks
that as time goes on, there will be more women in influential
positions in the web hosting industry.
Lunarpages also has other women executives
including several senior staff members with technical jobs. Lee
Coleman, their Director of Technology works mostly with men, but
says she is respected because of her performance and abilities and
her gender has not been an issue.
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